NextUp

Run every walk-in queue without the chaos.

Tickets from kiosk to console to display, live across your branches.

From check-in to called: one flow.

NextUp connects the surfaces your customers and staff already use.

  1. 01

    Kiosk issues the ticket

    Walk-ins choose a service and receive a number, printed or digital.

  2. 02

    Agents call from console

    Staff work the queue with recall, transfer, and completion in one place.

  3. 03

    Displays update live

    Waiting areas stay current without manual boards or radio chatter.

See NextUp in action.

Public displays, the agent console, and your organization workspace. These are the surfaces your floor and staff use every day.

Agent console

Staff call from one desk view

Agents work waiting tickets with call and complete in a single console.

NextUp agent console with waiting tickets and call actions

Organization workspace

Configure every branch in one place

Locations, services, displays, and members stay scoped to your NextUp organization.

NextUp organization workspace listing branch locations

One platform across every branch.

Configure locations, schedules, services, and devices once, then invite your team with roles that match how you operate.

  • Locations & hours

    Branch timezones, opening schedules, and service attachments so each floor opens and issues tickets correctly.

  • Roles & membership

    Invite administrators, supervisors, and agents. Permissions stay scoped to your organization.

  • Plans that fit the floor

    Trials and entitlements for locations, devices, and growth features, without rebuilding your stack.

Know what happened on the floor, and who changed what.

Operators get live metrics; administrators get an immutable audit of security-sensitive and configuration changes.

  • Live & historical reports

    Queue health, wait times, and exports when your plan includes them, so you can improve the day, not guess.

  • Organization audit trail

    See who invited members, rotated device tokens, changed locations, and more, with before and after detail.

  • API keys & signed webhooks

    Connect your systems with scoped organization keys and signed webhook deliveries you can replay.

Ready when your floor is.

Create an organization and open your first queue in minutes.